

1. Our experts considering the general aptitude of the domestic tourists of our country and the present market trends have designed the above packages. There can be numerous combinations of destinations, duration and activity but the above are enabling the client to explore the best within a limited time frame.
a) Luxury Packages: Gives the best available Accommodation and Services for the High End Travelers
b) Deluxe Packages: Gives you the taste of uniqueness for the travelers looking for something special.
c) Standard Packages: Gives you all the luxuries with a reasonable price tag for the General Travelers.
2. “Value-added Quality Product with a Reasonable Price & Personalized Service” is the bottom line of all the above packages. We do not offer cheap price, as we believe that quality comes with a price tag.
3. The different hotels are combined in such a way where it enables the customer to get the same kind of services, facilities and hospitality in each of the destinations.
4. We use “Tourist Vehicles” customized and maintained keeping in mind the basis necessities and comfort of the travelers.
a. Non-A/C Maruti Van / Indica for 2-4 Persons
b. Non-A/C Tata Sumo/Maxx – for 05 Adults and above.
c. All other Luxury AC and Non AC Vehicles are available. They can be provided on demand of guests with appropriate costs.
5. Check – in and check – out time at Hotel is 12.00 Noon.
6. Our trained and well equipped Executives will be at Bagdogra Airport / NJP Railway Station or Kakarvitta ( The Nepal Boarder ) with a placard in guests name at the time of arrival of guests to welcome in Siliguri and brief about the tour and hand over the papers and vouchers to guests. They will be keeping in touch with a regular basis with guests until the tour is over.
7. In case guests are arriving at NJP Railway Station, then they should take the main (The Old one) exit entry, where our executive will be waiting for them with a placard.
8. It is to be noted that, in case guests are arriving in Siliguri in the late evening or night then they should spend that night in Siliguri Hotel or in the Station Retiring Room. As hills are not safe for night journey it is not advised to venture in the night to Darjeeling or Gangtok. Early in the Following morning guests start for their destination.
9. In hills weather change is a regular feature. So it is advisable that guests should carry woolen garments at anytime they are visiting hills.
10. Landslide is common incidents in hills. So, in such case if the diversion has to follow instead of regular journey route, extras to be collected directly (or as per your instruction) as per actual cost incurred.
11. In Darjeeling and Sikkim hills, no single vehicle can operate for the whole journey. In every sector we have to change the vehicle as per the rule made by local car syndicates. . But it will not dampen or harm the spirit of guests.
12. It is noted that in Darjeeling and Gangtok, there are acute problems of vehicle parking slots. Most of the areas are restricted for vehicle entry and specific time is given for entry. So, guests are requested to follow the time given to them for their departure for sightseeing or transfer.
13. In hilly areas scarcity of water is acute. Nearly everyone buys water for daily needs. Guests are requested to keep in mind about the problem and co-operate with the hotel staff.
14. In case of any closing of any Sightseeing Spot due to holiday our team will try their level best to take those places if the time permits.
Cancellation:
30 days or before prior to the starting of the tour - 10% of Package Cost
30 – 15 days prior to the starting of the tour - 25% of Package Cost
15 – 1 days prior to the starting of the tour - 50% of Package Cost
In Case of No Show - 100% of Package Cost